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1.9 Based on 19 reviews
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    • Quality of mattress 1
    • Sagging in this mattress after a few months of use 1
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We bought the englander 5000 lifestyle about a year ago. The selling point was the long warranty and technology that they used. Within 3 months the side encasement was no longer supportive and we started to get lumps through out the top of the bed. Have tried to address this with englander and have yet to recieve a response.Not sure where to go with this other then replace it and move on. If anyone from englander actually cares please feel free... Read more

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We bought an Englander Queen size mattress. We also bought the box frame it came in. We are very impressed. The problem, it is sagging. A man from Englander Claims Adjusting came to look at it. His exact verbiage was "I see what you mean" I thought things for getting a new mattress or at least a description from the warranty in the return letter could make me understand what I am going through is to be expected, I mean everything. It never took... Read more

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Hate this product!! Paid 1500.00 and in less then 1 year, the materials have broken down, i cant sleep, i toss and turn, both my arms go numb, my back hurts, i get head aches alot..even my husband is in pain, his back is completely out of whack, he snores bad (and not from sleep apnea),, he tosses and turns, wakes up with head aches..horrible product especially for the price!! And warranty stipulations void the warranty almost immediately upon... Read more

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Horrible company, doesn't honor warranties. Need to start a class action suit against the.. who is interested in joining me? Read more

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We need to start a class action suit against Englader. They don't honor Thierry warranties. And I have had two different mattresses from them in the past 2 years collapse on the sidewalls. Never buy one of their mattresses. The one I have now is sinking on the side by three inches and they will not replace it. I have fallen out of bed four times because of it. Read more

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To begin, I don't understand how people who have a good mattress "just happen" to find a complaint sure to post approvals... sounds sketchy to me. I purchased an Englander mattress in February 2015. I heard 20 years ago it was an awesome mattress. I don't know what's happened since. I too stayed having issues at the 10 month mark. My husband had back pains & I started having neck & shoulder pains. We called the tech who took pics & measurements... Read more

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My husband and I bought an Englander firm mattress in '07 at the Home Store here in Fort Wayne as the saleslady said it is the best mattress you have ever owned. I believe it is the "worst mattress" we have ever owned, this was our fourth set in 34 years! The second year owning it we called the store and they sent out a rep who said the mattress was just fine, it caved in on both sides of the bed. Ever since it has gotten worse and worse, it... Read more

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Bought this Englander mattress in a king mid 2013 (not even 3 years yet). Biggest mistake ever! My husband and I have not had a good nights sleep in well over a year. The sides of the mattress colapse because of the enormous hump that forms in the middle. The box spring is a joke, so poorly made. The bed or the box spring squeek which is super annoying. In any case, this piece of *** is being hauled away tomorrow when my new bed arrives. I can't... Read more

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Very bad quality mattress after a few months the middle started sinking in and their box spring made squeaking sounds very annoying! !!!

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Hi I bought a New Englander pillow top mattress a few years ago and it started to sink only in the middle. It is terrible. I wake up with back pain every morning that I sleep on this mattress.I am at a loss as to what I need to do. I will never buy another New Englander again.

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