Englander Jordan And Essense Mattress Review from Springfield, Illinois
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5 comments
Horrible company, doesn't honor warranties. Need to start a class action suit against the.. who is interested in joining me?
Location: Springfield, Illinois
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Iโm in. I contacted the company about sagging 7 years into a 15 year warranty.
It has actually been sagging for several years, but now at almost 1.5 inches without any weight on it, it is really unbearable. The Vice President sent a very nasty reply stating that the sag had to be 1-greater than 2 inches and 2-not due to normal wear and tear (here is the loophole on the warranty). She also stated that even though it is a 15 year warranty, mattresses should only be expected to last 8-10 years.
Basically, she feels that I got my moneyโs worth. I disagree.
Definitely
Issue resolved
I'm in agreement!!
We were very excited to get our England pillow top mattress at a cost of 1200.00 from Johnny J's Furniture.
When we tested it at the store it seemed find. Upon being delivered and set up, our Englander turned into a giant human hot dog bun after 1 single night.
A complete breakdown of support. High on the sides and low in the middle.
This unacceptable product is going back. Englander should stay in England